Refund and Returns

In case of requests for order cancellations, Heads Up For Tails reserves the right to accept or reject requests for order cancellations for any reason. For you to cancel an order, there is a time period of 24 hours from the time you place the order. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount with-in 15-20 working days.

We will not be able to cancel orders that have already been processed.

Heads Up For Tails has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Heads Up For Tails and accept Heads Up For Tails decision regarding the cancellation.

Refunded amount will be returned in 7-10 days back into the same mode of payment. Incase of a COD payment, our team will request your banking information.